Most business organisations often cite the staff as their greatest asset but have not appropriate mechanisms for managing the knowledge or intellectual capital that is embodied in these staff. The importance of Knowledge Management is now being realised and businesses are starting to formulate strategies and to invest in systems that will enable them to manage their corporate knowledge. This is...

This paper shows the KMDL Knowledge Management Approach which is based on the SECI and ba model by Nonaka and Takeuchi and the KMDL Knowledge modeling language. The approach illustrates the creation of knowledge with the focus on the knowledge conversions by Nonaka and Takeuchi. Furthermore, it emphasizes the quality of knowledge being embodied in persons and creates a personalization and socia...

suitable supplier selection is the most important factor in supplier chain management; so that correct decisions in this phase, caused to reduce costs, make permanent relationship with suppliers and strong competitive strategy in market. in this paper, by reviewing the past articles, important related criteria found and then weighting of criteria and evaluation of alternatives were done with fu...

paying attention to customers is necessary for continuing operation in competitive markets today. through customers’ satisfaction, organizations can reduce production costs and increase their revenues. customer relationship management can help the managers and organizations with establishing a constructive relationship with customers and maintaining them. therefore, developing and deploying an ...

knowledge management is an applied course dealing with identification, selection, organizing, summarization, and classification of knowledge necessary for business, so that the organization competition advantage and its employees' performance can improve. due to its importance, it seems quite necessary for a military research organization to acquire recent knowledge and technology. referri...