A lot of effort has been made in the last decades to reveal, which hotel attributes guest care about. Due to the high costs that are typically involved with investments in the hotel industry, it makes a lot of sense to study, which product components the travellers appreciate. This study reveals that hotel attribute research turns out to be a wide and extremely heterogeneous field of research. ...

A fundamental proposition in marketing strategy is that a customer relationship orientation is positively related to customer value and firm value. However, the mechanisms of this relationship have yet to be explored in detail, especially in service industries. Our paper addresses this issue by proposing a model that identifies important intermediate variables between customer relationship inve...

This study examines empirically the syndication of equity by multiple venture capitalists in Germany. Following the literature, there are mainly two competing views as to why venture capitalists syndicate investments. First, syndication can be viewed as a means of risk-sharing. Second, venture capitalists may provide important productive resources to firms, capital and information. We test hypo...

Multiple factors mediate the relationship between investments in ICT and their macroeconomic outcomes. The amount and quality of the available workforce has been identified as one of the complementary to investments in ICT factors. Unlike the developed countries, developing and Transition Economies (TE) do not represent a homogenous group that allows for adapting and implementing strategies of ...

In today’s diverse and globally interconnected financial system, a wide range of intermediaries are involved in the process of channelling funds from savings to investments and providing risk sharing, insurance and transactions services to households and firms. For smooth flow of funds it is critical that this complex system operates effectively. This in turn relies on stable and efficient mark...

In order to reach the EU: s 20-20-20 primary energy savings target, energy efficiency needs to increase. Previous research on energy use and energy efficiency has focused mainly on the diffusion of energy efficient technologies. The discrepancy between optimal and actual implementation of energy efficient technologies has been illustrated in numerous articles and is often referred to as the ene...

IT spending has been recognised as representing a large percentage of the budget for organisations. Research has shown that significant value can be derived from IT investments if organisations actively and effectively manage their IT investments using a portfolio management approach. The goal of this paper is to contribute to the understanding of how IT portfolio management affects strategic I...

the infrastructure of the electricity grid and super grid system in the hitherto industrialized world was to a large extent built up in the decades following world war ii with a peak in investments around 1960-1980. this means that the flotilla of power transformers is now starting to reach projected lifetime of around 40 years. during the last couple of decades there has also been an ongoing d...

The interdependency of information security risks often induces firms to invest inefficiently in information technology security management. Cyberinsurance has been proposed as a promising solution to help firms optimize security spending. However, cyberinsurance is ineffective in addressing the investment inefficiency caused by risk interdependency. In this paper, we examine two alternative ri...

Complementary investment in information technology (IT) and organizational work practices enable a firm to respond strategically to competitive challenges. Specific combinations of these investments, as called for in organizational programs, are implemented in a coordinated manner to bring about a change more consistent with the external environment, resulting in improved firm performance. Whil...