The paper seeks to identify Starbuck's experience in using social media, understand how social media is linked to customer knowledge management, and assess how social media services could have contributed to Starbucks success. Starbucks demonstrates versatility to engage customers and support different part of customer knowledge management strategy through various social media platforms, such a...

0747-5632/$ see front matter 2012 Elsevier Ltd. A http://dx.doi.org/10.1016/j.chb.2012.05.001 ⇑ Corresponding author. Address: School of Com University, 3145 Derby Hall, 154 N. Oval Mall, Columb Tel.: +1 614 787 6969. E-mail address: [email protected] (Z. Wang). This study extends the U&G theoretical perspective to account for the situated, adaptive, and dynamic nature of mediated cognition and...

This practitioner paper outlines some of the benefits for the use of social media, from the perspective of a locallevel or county-level emergency manager (EM). As compared to state and national level emergency management, because local level EMs have limited manpower and resources, social media can positively or negatively impact the effectiveness of communication before, during and after disas...

Background: Despite great advances achieved in the field of in vitro oocyte maturation (IVM), almost all IVM media are supplemented with undefined component which not only pose the risk of pathogen transmission but also hinders our knowledge of molecular mechanisms of maturation. One of these components is serum that containing various concentration of unknown molecules affecting cellular proce...