Mobile devices have added new channels for the communication between governments and citizens. The new nature of engagement between government and citizens through mobile devices needs to be studied intensively in order to make it more effective. Thus, this research examines the relationship between mobile government (M-government) and civic engagement deeply. In particular, it compares civic e...

This study examines the use of mobile devices for the delivery of emergency notifications to end users from a mobile government (m-government) perspective. The study is informed by the task-technology fit model, technology acceptance models, and the literature on emergency management. Our findings indicate that the task, technology, behavioral, and to a lesser extent situational characteristics...

Enhanced data services through mobile phones are expected to be soon fully transactional, interactive and embedded with other mobile consumption practices. While private services will continue to take the lead in the mobile data revolution, others such as government and NGOs are becoming more prominent m-players. This paper adopts a qualitative case study approach interpreting micro-level munic...

Mobile and Wireless systems offer new services for public administration that cannot be served by customary wired systems. The wireless mobile system is a solution for some problems that exist in traditional wired systems but they also initiate new security issues. Although the security concerns of wireless mobile systems cannot be completely eliminated with today’s available standards and tech...

Mobile government services implementation faces several challenges in developing countries. This paper studies some of those challenges in the context of Saudi Arabia. The study aims to investigate factors affecting m-government acceptance in Saudi Arabia, including ease of use, usefulness, service quality, trust, intention to use and users’ satisfaction. Our investigation will help in integrat...

This paper reports on the results of a mobile device security awareness and practice survey of one special type of small business referred to as Disadvantaged Business Enterprises (DBEs) within the U.S. Department of Transportation. As government contractors, DBEs have access to government information systems. With recent cyber-attacks on large corporations through their less secure subsidiarie...

To gain a better understanding about new forms of citizen-government interaction enabled by modern technology, we conducted a survey among citizens who interact with their local government by using a web-based platform or a mobile application. In our paper, we investigate the patterns of online and mobile communication between citizens and local government. Based on logistic regressions, we stu...

Mobile government systems allow users, ranging from individuals to businesses and government institutions, to have convenient access to information and government services. However, being able to assess users' acceptance to mobile government systems is one of the challenges that faces the adoption of these systems. Systems providers need to know in advance that systems would be accepted by the ...

The study comparatively identified the benefits of mobile telephone to users in selected rural and urban locations in Obio/Akpor local government area of Rivers State, Nigeria. Stratified and simple random sampling techniques were used in selecting 60 rural and 60 urban phone users to have a total sample size of 120 respondents. Structured questionnaire was used to generate data that were analy...