Digitization of towns in concepts such as “Smart Cities” pose a new challenge for software engineering. Software is usually developed for selected target groups, represented as personas with clear requirements. But solutions for cities or smaller towns affect all its inhabitants directly, so that performing stakeholder identification and prioritization based on characterizations such as persona...

THE ancient city of Naples, founded by Greek colonists in the 7th century B.C., is still called by its original name of "New Town" (Neapolis) and this may serve to remind us that new towns, and the problems they present, are as old as civilisation. What is new, however, and dates only from the mid-20th century, is the systematic study of how far the conditions of life in a new town may affect t...