Organizations use data mining to improve their customer relationship management processes. Data mining is a new and well-known technique, which can be used to extract hidden knowledge and information about customers’ behaviors. In this paper, a model is proposed to enhance the premium calculation policies in an automobile insurance company. This method is based on customer clustering. K-means a...

a Department of Toxicology, Ahar Branch, Islamic Azad University, Ahar, Iran b Novin Kavosh Mamatir, 20th Street, Kaveh Industrial Zone, Saveh, Iran c Department of Clinical Toxicology, School of Medicine, Tehran University of Medical Sciences, Tehran, Iran d Department of Clinical Toxicology, School of Medicine and Razi Drug Research Center, Tehran University of Medical Sciences, P.O. Box: 141...

This paper empirically investigates the effect of policyholders’ private information about risky traffic behavior on automobile insurance coverage and ex post risk. It combines insurance company information with the policyholders’ private information on risky traffic behavior (traffic violations) that is not accessible to the insurance company. It is demonstrated that being unable to reject the...