Previous research on online consumer purchases has focused on increased purchases and neglected decreased purchases. However, factors impacting these purchases are different. Drawing on the twofactor theory, in this paper, the authors compare factors affecting increase and decrease in Chinese consumers’ online purchases. The authors conducted separate group analyses with PLS. The results show t...

This paper presents an analytical framework for an effective online personal knowledge management (PKM) of knowledge workers. The development of this framework is prompted by our qualitative research on the PKM processes and cognitive enablers of knowledge workers in eight organisations selected from three main industries in Malaysia. This multiple-case research identifies the relationships bet...

“Social presence,” the degree to which participants in computer-mediated communication feel affectively connected one to another, has been shown to be an important factor in student satisfaction and success in online courses. This mixed methods study built on previous research to explore in greater depth the nature of social presence and how it develops in online course discussions. The study c...

The rise of electronic commerce and the Internet have created new technologies and capabilities, which increase concern for privacy online. This study reports on the results of an investigation of Internet users attitudes towards concern for privacy online, online behaviours adopted under varying levels of concern for privacy (high, moderate and low) and the types of information Internet users ...

The purpose of this paper is to offer some insight from an evaluation that explored the viability, usefulness and potential of the online platform SocialLearn in providing an online community for Open University Associate Lecturers (part-time teaching staff). Findings from two focus groups and a staff survey highlighted both the potential of an online community and the barriers to successful im...

The purpose of this study was to develop the Perceived Online Racism Scale (PORS) to assess perceived online racist interpersonal interactions and exposure to online racist content among people of color. Items were developed through a multistage process involving a comprehensive literature review, focus-groups, qualitative data collection, and survey of online racism experiences. Based on a sam...

This paper reports research that examined use of Facebook to (consciously or unconsciously) create an online identity. An online survey (N=752) was conducted during Phase 1 of the research. Results of Phase 1 informed Phase 2 where 18 active Facebook users (aged 21-57) engaged in interviews and verbal protocols. The qualitative component is reported here to give voice to active Facebook users a...

today, the internet is the significant tool of online shopping in all around the world. online transaction systems make shopper possible to make payment for services or products utilizing the internet. the current paper purpose is to focus on the elements that can affect online repurchase intentions. in the current paper we utilized survey questionnaire to gather 102 in malaysia from those that...

background: the internet is a phenomena that changes human, specially the younger generation’s, life in the 21st century. online communication is a common way of interacting among adolescents who experience feelings of social anxiety. the aim of this study was to investigate the relationship between social anxiety and online communication in adolescents. methods: three hundred and thirty studen...