This paper reviews the recent advances in mining user behavior patterns online social networks, focusing on integration of machine learning, deep Natural Language Processing (NLP), and sentiment analysis. The proliferation media platforms has led to an explosion amount user-generated content, creating both opportunities challenges for understanding predicting behaviors. Recent advancements lear...

This paper is a review of existing literature on the topic of user-friendliness in online banking security systems. The research presented herein seeks to promote critical thought on finding the most effective immediate steps online banks can take to better protect their customers, given what is currently understood about how users perceive and interact with online security systems.

This article reviews empirical research conducted in the last decade on the subject of how online display advertising affects the usability and quality of user experience of websites. In particular, from an in-depth analysis of research questions, methods, and findings of the reviewed studies, the following is discussed: (a) which conceptual and theoretical background knowledge, based on psycho...

With online evaluation systems, people have a new way of making an informed decision. Ebay, Amazon, Stack Overflow, and Yelp are all examples of online systems where users submit their evaluation of a particular item whether it be another user, a product, etc [1]. These networks allow a user to submit their opinion to be read and evaluated by other users in the network. These crowd-sourced revi...

Online reviews are an important asset for users deciding to buy a product, see a movie, or go to a restaurant, as well as for businesses tracking user feedback. However, most reviews are written in a free-text format, and are therefore difficult for computers to understand, analyze, and aggregate. One consequence of this lack of structure is that searching text reviews is often frustrating for ...

Today, online reviews for products and services have become an important class of user-generated content and they play a valuable role for countless online businesses by helping to convert casual browsers into informed and satisfied buyers. In many respects, the content of user reviews is every bit as important as the catalog content that describes a given product or service. As users gravitate...

BACKGROUND In order to adapt to societal changes, healthcare systems need to switch from a disease orientation to a patient-centered approach. Virtual patient networks are a promising tool to favor this switch and much can be learned from the open and user innovation literature where the involvement of online user communities in the innovation process is well-documented. OBJECTIVES The object...