the patient’s satisfaction as an important indicator evaluates the process of care and is a valid method for standardization of hospital services. this cross-sectional descriptive study has done to assess patient satisfaction of hospital services (shahed medical affiliated hospitals). in this study, 500 patients selected randomly and their satisfaction was measured by a standardized questionnai...

reduction in maternal mortality requires an in-depth knowledge of the causes of death. this study was conducted to explore the circumstances and events leading to maternal mortality through a holistic approach. using narrative text analysis, all documents related to maternal deaths occurred from 2007 to 2011 in kerman province/iran were reviewed thoroughly by an expert panel. a 93-item chart ab...

background: patient satisfaction has a key role in reducing side effects and patient complaints. it also increases the efficiency of treatment. this study was performed to investigate patient satisfaction from health services provided by educational hospitals in isfahan, iran. methods: in a descriptive study, 350 outpatients in educational hospitals of isfahan were non-randomly evaluated in 200...

background: patient participation means involvement of the patient in decision making or expressing opinions about different treatment methods, which includes sharing information, feelings and signs and accepting health team instructions. objectives: given the importance of patient participation in healthcare decision making which empowers patients and improves services and health outcomes, thi...