implementation of patient feedback is considered as a critical part of effective and efficient management in developed countries. the main objectives of this study were to assess patient satisfaction with the services provided in hospitals affiliated to tehran university of medical sciences, iran, identify areas of patient dissatisfaction, and find ways to improve patient satisfaction with hosp...

background: in today's competitive world, organizations' survival and success depends on satisfying customer needs and ex­pec­tations. this is particularly important in health care sector where quality of service and customer relations are the key suc­cess factors. the purpose of this research was to determine whether there was a relationship between patient satisfaction and loyalty to the serv...

in recent decades, by increasing complexity of drug therapy, pharmacists considered as health- care members who can help optimizing drug therapy. we know that medicines do not have the anticipated effects all the times and a vast variability may exist in their behaviors in the body. so, it is very crucial to individualize treatment for every single patient. nowadays, optimizing drug therapy in ...

conclusions results of the current study confirmed the effect of supportive nursing care on increasing the level of satisfaction in ect receiving patients, recommending the use of this therapeutic method. results the results showed similarities in socio-personal characteristics of both groups. however, there was a significant difference (p < 0.001) between the means of satisfaction in the group...

extract to separate patient from the others is uncomfortable for the patient and for the nurse . some of people see this as a punishment and consider little value for this. but some of people refer to uses and benefits and said:”almost no adverse and mental effects”.   of course, it is very difficult to determine the issues in isolation condition. this paper has offered some suggestions for tak...

conclusions a substantial proportion of patients with urethritis sought help from other sources, rather than physicians. the results of our study show that the patients with higher levels of education were more likely to seek help from health care services. it is important to promote the public’s knowledge through informative studies and educational materials in order to encourage patients to s...

Background: The PaCE course structure integrates PY1, PY2, and PY3 students into concurrent weekly laboratory sessions and intermittent complementary experiential education experiences. The course is designed to assist in developing the knowledge, skills, and attitudes needed to fulfill the professional and technical responsibilities necessary to provide patient-centered care and manage the med...

conclusions our results show that the self-management angina plan was effective in improving perception of qol and reducing anxiety. further studies with a larger sample size and a longer follow-up period are recommended to better understand the effectiveness of this plan. background coronary artery diseases are the most frequent cause of mortality in industrialized countries as well as iran. c...