This study focuses on the antecedents and consequences of Internet buyer regret in the overall purchasing process. We examine the roles that search effort, service-attribute evaluations, product-attribute evaluations and post-purchase price perceptions play in determining buyer regret and satisfaction in e-commerce. Furthermore, the study examines the consequences of regret and satisfaction in ...

Business development today has been colored by various competitions in all fields. Seeing these conditions makes business people increasingly required to have the right strategy meeting sales volume targets. Moreover, given dynamic of technology, humans are quickly and appropriately act not be less competitive This research is qualitative using a questionnaire collect data. Data analysis was pe...

This study aims to determine the effect of product quality, price and service quality on MyRepublic consumer satisfaction in Serua Permai Housing, South Tangerang. research method is quantitative method. The population this were 243 users with a sample 151 respondents. analytical model used Multiple Linear Regression which processed using SPSS version 26 application program, data collected ques...

This study aims to examine the "Effect of Promotion, Price Perception and Experience on Loyalty with Satisfaction Trust as Intervening Variables".The sample this was 140 Shopee users in Yogyakarta using questionnaires which were distributed purposive sampling technique. The research results show (1) there is a positive significant effect promotion satisfaction, (2) price perception (3) experien...

In the last decade, the concepts of customer satisfaction and customer retention have gained increasing importance in both online and off-line businesses. The primary objective of the present study is intended to ascertain the factors that affect online consumers’ satisfaction in Taiwan. In it, information quality, system quality, service quality, product quality, delivery quality and perceived...

the purpose of this study is to find out if there is a relationship between parameter ofsegmentation and customer satisfaction, in order to find out the current parameter of segmentationin automobile industries in india researcher has gone through several published journal, books,magazines and companies data. the result shows that the most important factor for segmentation ofautomobile industri...

The most important efforts that have been reported for the development of generic satisfaction barometers during the last years refer to individual business organisations, industry sectors or the total of national economies. The main aim of these efforts is the data collection either for comparative analysis of companies performance regarding customer satisfaction or for monitoring the evolutio...

This study aims to analyze the effect of Price, Product Quality and Service on customer satisfaction at Jelly Potter Palsigunung branch. The population this research is customers sample were 100 customers, calculated based Djarwanto Subagyo formula. Sampling method using accidental sampling. used survey methods, with instrument a questionnaire. data analysis uses Statistical Program Social Scie...