Due to a lack of consistence among different components of management systems, there is a barrier limiting an effectiveness of organizational functionality in the present business world. St. Gallen School has offered Management Process Architecture Framework as a base helping with achievement of the consistence among the management systems. Dividing the base into three levels: strategy, process...

Process deviation analysis is becoming increasingly important for companies. This paper presents a framework which structures the field of process deviation analysis and identifies new research opportunities. Application of the framework starts from managerial questions which relate to specific deviation categories and methodological steps. Finally a general outline to detect high-level process...

An increasing number of firms are marching to the drumbeat of business process redesign (BPR), alternatively called reengineering. The term reengineering may be new, but the idea of process redesign is familiar to most engineers involved in logistics and production control. Just-in-time (JIT), Total Quality Management (TQM), Flexible Manufacturing Systems (FMS), Computer Integrated Manufacturin...

There are numerous concepts and tools for modeling business processes and several academic approaches to verify business processes. However, most modeling tools don’t integrate the checking of the processes. The three-tier architecture of the Business Application Modeler (BAM) provides the graphical representation of business models and rules (presentation layer) as well as integrates a verific...

Securing sensitive organizational data has become increasingly vital to organizations. An Information Security Management System (ISMS) is a systematic approach for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an organization's information security. Key elements of the operation ISMS are processes. However, in spite its importance, process framework wi...

With the increasing demand for digitalization, organizations look to emerging technologies such as Robotic Process Automation (RPA) increase their business performance. This makes it essential identify and select most suitable processes maximize benefits organizations. However, despite interest of academics professionals in RPA, literature lacks a study on main criteria should consider decide w...