Recently, Service Discovery protocols in MANET have gained special attention from the research centers. In existing method, Service discovery protocols in mobile networks does not guarantee load balancing on routing paths between service providers and service requesters. It does not guarantee the performance attributes to service requesters and service providers. It permit to satisfy some perfo...

Web service monitoring tools have become an essential component for Service Level Agreement (SLA) because they can collect real quality values of quality attributes to estimate the quality level of services. Since users monitor more than one quality attribute at the same time, quality levels are prone to vary during monitoring time, producing a conflict among quality attributes. In this study, ...

The quality of outsourced IT services can be traced to attributes of the services such as tangibles, responsiveness, reliability, assurance, and empathy. The relative impact of these attributes on client satisfaction varies across different IT services (applications, data center, EUC support, network administration, and help desk), and one or few attributes stand out as “drivers” of client sati...

The "service:" URL scheme name is used to define URLs (called "service: URLs" in this document) that are primarily intended to be used by the Service Location Protocol in order to distribute service access information. These schemes provide an extensible framework for client-based network software to obtain configuration information required to make use of network services. When registering a s...

The "service:" URL scheme name is used to define URLs (called "service: URLs" in this document) that are primarily intended to be used by the Service Location Protocol in order to distribute service access information. These schemes provide an extensible framework for client-based network software to obtain configuration information required to make use of network services. When registering a s...

The technology based self service banking (TBSSB) refers to automated banking services that customer avail in self service mode using various electronic banking channels, without any interaction with bank employees. Researchers have used numerous methods to evaluate automated banking service quality. In this paper, a methodology to quantify the overall effect of key TBSSB service quality attrib...

We propose service attributes as boundary conditions of the relationship between service climate and customer satisfaction. Drawing on service climate theory and research, the customer contact model of service delivery, typologies of service attributes, and relational coordination theory, we hypothesized that customer contact frequency, service intangibility, and service employee interdependenc...

QoS–aware service composition and binding are among the most challenging and promising issues for service–oriented architectures. The aim of QoS–aware service composition is to determine the set of services that, once composed, will perform the required functionality, and will best contribute to achieve the level of QoS promised in Service Level Agreements (SLAs). While the existing works focus...

Service computing provides the capability of binding each service invocation in a composition to a service selected among the same function attributes but different QoS attributes to achieve a QoS goal. Hence, service selection approach plays a very important role in service composition. However existing approaches little considered the computation time. In this study, we propose a effective Qo...

When multiple web services exist that perform identical tasks, non-functional attributes must be considered in order to choose the best service. Quality-of-service (QoS) attributes are often used to differentiate functionally redundant web services. However, ranking services according to QoS attributes is a complex problem. Additionally, the use of test data to establish those QoS ratings does ...