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The Urban Rail Transit (URT) has been one of the major trip modes in cities worldwide. As the passengers arrive at variable rates in different time slots, e.g., rush and non-rush hours, the departure frequency at a site directly relates to perceived service quality of passengers; the high departure frequency, however, incurs more operation cost to URT. Therefore, a tradeoff between the interest...

railway service terminals are the places of a railway network usually equipped with costly technology based on highly complicated technological procedures demanding a high degree of coordination and control skills. design of these systems and the organization of their operation should facilitate reaching to the required capacity together with high quality of service processes as well as minimal...

The resource allocation in the Broadband Integrated Services Digital Network (B-ISDN) can be based in an overall network performance function described in this paper and named quality of operation. The quality of operation function is determined itself by bandwidth and quality of service functions. The traffic patterns of the quality of service for each call are predicted by neural networks. Th...

in today’s very competitive world gaining competitive advantage is bound to arranging products and services of companies and businesses in accordance with customers’ needs. for this purpose, gaining reputation in e-service can be quite helpful. thus the goal of the present research is studying the effect of e-banking service quality on bank reputation. so a coherent collection of structures wer...