Competition in the electric service industry is highlighting the importance of a number of issues affecting the nature and quality of customer service. The quality of service(s) provided to electricity customers may be enhanced by competition, if doing so offers service suppliers a competitive advantage. On the other hand, service quality offered to some consumers could decline if utilities foc...

This report presents an initial analysis of the knowledge-intensive service activities for the software business sector. The purpose of the KISA-SWC project is to i) survey and analyze the current situation of the offering and use of the knowledge-intensive service activities in the software business, ii) describe and analyze the innovation process in the software business sector from the point...

this paper examines the effects of agricultural land productivity improvement on the economy of iran assuming that the domestic and international trade liberalizations will open up the opportunities to expand market access. a 25-sector computable general equi-librium model was developed to simulate the effects of this policy. the simulation results indicate that enhancing agricultural land prod...

During the past decades, the traditional state monopoly in urban water management has been debated heavily, resulting in different forms and degrees of private sector involvement across the globe. Since the 1990s, China has also started experiments with new modes of urban water service management and governance in which the private sector is involved. It is premature to conclude whether the var...

Trade in services has grown more rapidly than merchandise trade. Information technology and business process outsourcing are among the fastest growing sectors in terms of services export.FDI is widely viewed as being one of the principal vehicles for the international transfer of technology. FDI results in increase in productive capital stock, technological growth, and facilitates transfer of m...