Software Process Improvement (SPI) is an approach to systematic and continuous improvement of a software development organisation’s ability to develop quality software. SPI requires improvement trough learning and knowledge creation around software development processes. Knowledge management (KM) is therefore an important component of a successful SPI effort. Many SPI programs are often based o...

This paper exemplifies how better knowledge about human judgement strategies known as heuristics can be used to improve software processes, especially estimation and prediction processes. Human judgement heuristics work well when they exploit a fit between their structure and the structure of the environment in which they are used. This use of environmental fit may lead to amazingly good judgem...

Software Engineering Institute Carnegie Mellon University Pittsburgh, Pennsylvania 15213 Lecture Notes on Software Process Improvement ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ __________________________________________________________...

Software process improvement (SPI) approaches have been designed to produce changes at many levels, i.e. in the strategies, culture and working practices, of software development. Studies have shown that nearly two thirds of all SPI efforts have failed or fallen short of expectations. SPI Software process improvement (SPI) today is based mainly on a perception of software processes as artifacts...