ext communication is often perceived as lacking some components of communication that are essential in sustaining interaction or conversation. This interaction incoherency tends to make text communication plastic. It is traditionally devoid of intonation, pitch, gesture, facial expression and visual or auditory cues. Nevertheless, Instant Messaging (IM), a form of text communication is on the u...

When trying to identify the author of a book, a paper, or a letter, the object is to detect a style that distinguishes one author from another. With recent developments in artificial intelligence, chat bots sometimes play the role of the text authors. The focus of this study is to investigate the change in chat bot linguistic style over time and its effect on authorship attribution. The study s...

Synchronous communication using text chat—often combined with a shared whiteboard—is increasingly used in CSCL. This form of interaction and learning in small online groups of students presents novel challenges, both for the participating students and for researchers studying their work. Chats differ from talk-in-interaction since the composition, posting and visual inspection of text and graph...

The traditional analysis of Internet chat room discussions places a resource burden on the intelligence community because of the time required to monitor thousands of continuous chat sessions. Chat rooms are used to discuss virtually any subject, including computer hacking and bomb making, creating a virtual sanctuary for criminals to collaborate. Given the upsurge of interest in homeland secur...

Chat services that provide real-time help for customers have been adopted widely and rapidly on many websites in the past few years. Our paper investigates online live chat customer services from two perspectives: media choice between chat service and web e-mail, and media use of chat service analyzed from the perspectives of characteristics, interactivity and socioemotional content. We collect...

In recent years many online text chat systems have been developed and use. Internet Relay Chat or IRC, ICQ, AOL and MSN are some examples of the most popular tools for real-time communications via the Internet and have been used both for doing serious work [4], decision making [5] and for entertainment purpose. Messaging programs tend to imitate each other and they imitate other chat programs e...

Text Pre-Processing is the first step in Sentiment Analysis. Categorizing a sentiment dataset part of Text-Preprocessing stage to get optimal model accuracy value. Generative Pretrained Transformer, often known as Chat GPT, Machine Learning that can automatically generate realistic and meaningful text. This study aims examine capability GPT an alternative Text-Pre-Processing by utilizing 3 from...

Online text chat has great potential for allowing small groups of people in school or at work to build knowledge and understanding together. However, chat participants often post in parallel, making it difficult to follow the conversational flow and to identify who is talking to whom about what. The loosely ordered succession of turns contributes to “response-structure confusion.” Parallel post...

We present a conversation analysis of openings sequences of online text-based chat counseling. Particular about this chat counseling is that the clients made available their help question through pre-screening. The data consisted of 40 chat sessions with pre-screening and 34 sessions without pre-screening from the Dutch alcohol and drugs chat service. In the chat sessions with pre-screening, th...