O objetivo deste trabalho é identificar os elementos associados à imagem afetiva do destino turístico Vale dos Vinhedos, no Rio Grande Sul, relacionando as palavras expressas pelos turistas através de suas avaliações site TripAdvisor. A metodologia utilizada foi baseada em análise dados qualitativos e conteúdo feita por amostragem, levantada pelo TripAdvisor, gerando 2.380 comentários sobre o t...

This study investigates Tripadvisor as manifestation of tourist experience. The experience posted on TripAdvisor were analysed to gain insight the destination being expressed. content was discover what tourists communicating about their in Redang. Results revealed that major strength destinations its activities, natural resources, and infrastructure while international tourists’ with environmen...

Explaining recommendations helps users to make better, more satisfying decisions. We describe a novel approach to explanation for recommender systems, one that drives the recommendation process, while at the same time providing the user with useful insights into the reason why items have been chosen and the trade-offs they may need to consider when making their choice. We describe this approach...

Document-level multi-aspect sentiment classification is an important task for customer relation management. In this paper, we model the task as a machine comprehension problem where pseudo questionanswer pairs are constructed by a small number of aspect-related keywords and aspect ratings. A hierarchical iterative attention model is introduced to build aspectspecific representations by frequent...

RESUMEN Los retos del sector turístico después de la pandemia Covid-19 son monumentales. Recobrar confianza los turistas, hoteleros, agentes viajes y garantizar operación toda industria parece una empresa imposible en el corto plazo. A pesar ello, contingencia sanitaria ha traído un acelerador procesos digitalización comercio electrónico. Uno portales clave es TripAdvisor. El objetivo este artí...