t sounds like a paradox, but there is only one real trend evident in today's global market, and that is continuous – and rapid – change. The market environment is uncertain; competitors are changing; new, disruptive technologies are emerging; and topping all this, customers are becoming more demanding. To be successful in such a dynamic market, globally operating companies must be able to suppl...

0494 On 26 December 2004, Sri Lanka was affected, along with many other countries in the region, by deadly tsunami waves. The estimated death toll in Sri Lanka was more than 40,000; many more thousands of people were missing and displaced. Sri Lanka had not experienced a disaster of such magnitude in its 2,000 years of recorded history. The administrative, health, and judicial services were sim...