یکی از نیازهای برنامه‌های بازسازی پس سوانحْ کاهش هزینه و مدت زمان تأمین مسکن است؛ اما غالباً راهکارهای متخصصان برنامه‌ریزان برای برآورده کردن انتظارات بهره‌برداران نیز توجه کافی به خانوارهای کم‌درآمد با شکست مواجه می‌شوند. ایشان سعی دارند استانداردسازی، همسان‌سازی (تیپ‌سازی)، تولید انبوه این هدف دست یابند، درحالی‌که شناخت بررسی ارزان در محلات شهری (ازجمله ساخت‌وساز غیررسمی خودجوش) می‌تواند اطلاعا...

This is a most worth-while volume, that should be read by social workers in particular and humanitarians in general. Within small bulk, it lays bare, without offence to those who are labouring now in this field, the great need of the inhabitants of Common Lodging Houses, to be understood in the first place, and to be given the help they so sorely need, in the second. The survey is well planned,...

A test of nonfinancial measures used as part of a management-incentive program by a U.S.-based, full-service hotel chain found that improvements in the nonfinancial measures were followed shortly by increases in revenue and profit. The two nonfinancial measures are customer satisfaction as measured by guests’ comment card indications of likelihood to return and level of complaints. The lag betw...

The quality of data obtainable by questionnaire from residents of a common lodging house was explored by comparing the answers received by questioning such men on two or three occasions six months apart. Consistency between the answers obtained on different occasions was good for men who already knew the interviewer well as their medical officer but poor otherwise.