While ‘soft skills’ are often viewed as add-ons in the digital journey, they fact critical realizing opportunities created by Industry 4.0 for construction industry. This chapter focuses on a vital, but oft-neglected aspect of digitalization, namely leadership. By exploring understandings leadership built environment, we show that digitalization demands traditional views broadened from an exist...

in today’s world, one of the cities’ major challenges is the crisis of the built environment quality. as the urban design group discussed, urban management (local authorities) actors are kind of urban designers who unconsciously affect the quality of urban environment by their decisions. non-formal education and in-service training programs are effective methods to qualify staff for making deci...