The performance improvement process is a critical component of the strategic planning process. Call it by any name, the process is very vital, and it has always been practised by many companies worldwide for a long time. This process has been recently dubbed as the balanced scorecard. The balanced scorecard is a system of combining financial and non-financial measures of performance in one sing...

Oil is among the most effective and the largest industries in the world. Given that it supplies a large percentage of the world’s energy and plays a significant role in the national power and international credit of countries, it has a huge impact on our world today. Iran has  huge oil reserves, and plays a key role in the exchange of the required energy in the world. In order to improve the pe...

The rise of algorithmic decision-making has spawned much research on fair machine learning (ML). Financial institutions use ML for building risk scorecards that support a range credit-related decisions. Yet, the literature in credit scoring is scarce. paper makes three contributions. First, we revisit statistical fairness criteria and examine their adequacy scoring. Second, catalog options inco...

BACKGROUND OBJECTIVE To evaluate the usefulness of a clinical scorecard in managing sore throat in general practice. DESIGN Validation study of scorecard for sore throat with a throat swab culture used as the 'gold standard'. SETTING A solo family practice in rural New South Wales, AustraliaParticipants: Patients attending with sore throat. METHODS Patients from the age of 5 years and ...

Comparing Publicly Reported Surgical Outcomes WithQualityMeasures From a Statewide Improvement Collaborative The recent release of a Surgeon Scorecard has accelerated debatearoundthemeritsofpublicly reportingsurgicaloutcomes.1 BasedonMedicare claims from2009 through2013, this scorecard provides the public with surgeon-specific complication rates for8electiveproceduresperformedbynearly 17000surg...

Commentators suggest that between 30 and 60% of large US firms have adopted the Balanced Scorecard, first described by Bob Kaplan and David Norton in their seminal Harvard Business Review paper of 1992 (Kaplan and Norton, 1992; Neely and Marr, 2003). Empirical evidence that explores the performance impact of the balanced scorecard, however, is extremely rare and much that is available is anecdo...

In this paper, we propose a novel balanced scorecard design based on fuzzy analytic network process and then conduct performance evaluation through a case study. After analyzing the related works about balanced scorecard design and the algorithm of fuzzy analytic network process, we illustrate the improved balanced scorecard design. Firstly, the basic concepts for the balanced scorecards are in...

BACKGROUND Relatively little is known about how scorecards presenting performance indicators influence medication safety. We evaluated the effects of implementing a ward-level medication safety scorecard piloted in two English NHS hospitals and factors influencing these. METHODS We used a mixed methods, controlled before and after design. At baseline, wards were audited on medication safety i...

The purpose of this study is to examine the role of the bal-anced scorecard in Government MIS Department. The frame of Government MIS Department performance applying the balanced scorecard methodol-ogy, analytic hierarchy process (AHP) and fuzzy AHP is developed by review the studies of balanced scorecard and information systems. Then, this study adopted 13 valid questionnaires in the Taiwan’s ...

The financial sphere covers a wide set of pivotal areas in the actual society, where credit decision-making assumes great relevance. In the retail banking industry, analysts’ judgment prevailed in credit decision-making, without alternative, for long time. In the last decades the emergence of classification methods took place in this area. In the sixties, the expansion of credit cards has lead ...