Information technology and tourism are both driven by a consistent change in structures, players, and products in order to adapt to fast changing consumer behavior as well as adaptation of ICT tools. The key objective of this study is to explore to what extent the domestic, inbound, and outbound Italian tourism sector is ready to adopt a common and more flexible technological infrastructure tha...

The possible interactions among tourism organizations, their customers and other organizations are considered in this article. Based on these interactions, three drivers of an integrated e-business strategy in the tourism sector are suggested: (1) customizing tourist products, personalizing services and supporting mobile services, (2) sharing tourism information and operational data, and (3) of...

Tourism companies do not always understand the attributes of a quality website. An effective method of evaluating a website can contribute to the development of more quality websites. In this paper a website evaluation instrument is designed that is flexible enough to serve a variety of e-tourism players. The instrument is developed from quality dimensions derived from an existing IS e-commerce...

Bing Pan, Ph.D., Assistant Professor Department of Hospitality and Tourism Management, College of Charleston, Charleston, SC 29424-001 USA Telephone: 843.953.2025, Fax: 834.953.5697 E-mail: [email protected] Xiang (Robert) Li, Ph.D., Assistant Professor School of Hotel, Restaurant & Tourism Management, University of South Carolina, Columbia, SC 29208 USA Telephone: 803.777.2764 Fax: 803.777.122...

In this paper we present the virtual learning environment “Research Exhibition and Experience Landscape – REEL”, which is a platform for communicating scientific projects. REEL allows users to observe and participate in scientific research. We created hands-on experiences in the Virtual World of Second Life, which allow the student to directly step in the field of research and learn in a playfu...

This paper investigates the volatility and dependence of Chinese tourism demand for Singapore, Malaysia, and Thailand (SMT) destinations, using the vine copula based auto regression moving average-generalized autoregressive conditional heteroskedasticity (ARMA-GARCH) model. It is found that a jolt to the tourist flow can have long-standing ramifications for the SMT countries. The estimation of ...

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The purpose – The prompt and efficient changes in technology during the past few decades have affected tourism industry. With new emerging technologies (internet) the method of doing business has changed; which makes it a very important factor to understand the consumer behavior and perception in order to recognize, captivate, and retain the customers in the internet based travelling industry. ...

Th e powerful attraction of foreign direct investment (FDI) is particularly important for further development of tourism. Th e strategically focused attraction of FDI in tourism has a much higher signifi cance because of the multiple eff ects in relation to other segments of the economy. In this context, it is necessary to highlight the investment engagement and the presence of globally branded...

In this paper we present the design and implementation of an agent-mediated B2C e-Marketplace as part of the social and immersive 3D e-Tourism environment “Itchy Feet”. Customers are able to interact in an intuitive way in the 3D environment and assess tourism products prior to purchase. The e-Marketplace provides services via autonomous software agents for the entire purchase cycle. Fair trade...