E-mail and instant messaging (IM) are essential ingredients of workplace communication. The study examines how the hedonic use of electronic communications influences work-life balance and cognitive absorption. Data collected from white-collar employees in the United States show that work-life balance mediates the relationship between personal e-mail and cognitive absorption, and that personal ...

O. Abstract This paper studies multimedia electronic mail and its objective is to propose a scenario service in a standard multimedia messaging system. It first presents the messaging system characteristics and its requirements. Secondly, it describes the basis of an X.400-based architecture [1] integrating multimedia services. Then, it defines a scenario service allowing the sender to write a ...

Adoption and implementation of electronic messaging systems in large international organisations creates a number of non-technical problems. Based on results of case studies of organisational implementations of e-mail services these issues are identified and discussed, and the strategies employed to overcome them analysed. Subsequently, end-user issues related to messaging services are discusse...

Electronic Government offers citizens and businesses a single interface to all public services, implemented through cross-agency processes and applications. This paper presents a fragment of a software infrastructure that enables agencies to collaborate in the delivery of public services, responsible for automated, process-driven exchange of messages between applications. In addition to basic m...

by the explosive growth of b2b e-commerce transactions in international supply chains and the rapid increase of business documents in iran’s cross-border trading, effective management of trade processes over borders is vital in b2b e-commerce systems. structure of the localized model in this paper is based on three major layers of a b2b e-commerce infrastructure, which are messaging layer, busi...

Instant messaging (IM) is an important form of synchronous electronic communications that has become extremely popular among teens and young adults. The communication offers unique advantages over email and other forms of communication but has not gained widespread support among corporate users. This study reviews instant messaging and its use and attempts to determine factors which influence i...

BACKGROUND Nurses providing home health care services are dependent on access to patient information and communicating with general practitioners (GPs) to deliver safe and effective health care to patients. Information and communication technology (ICT) systems are viewed as powerful tools for this purpose. In Norway, a standardized electronic messaging (e-messaging) system is currently being e...

BACKGROUND Patients want electronic access to providers. Providers fear being overwhelmed by unreimbursed messages. OBJECTIVE Measure the effects of patient-physician web messaging on primary care practices. DESIGN/SETTING Retrospective analysis of 6 case and 9 control internal medicine (IM) and family practice (FP) physicians' message volume, and a survey of 5,971 patients' web messaging w...

We present a qualitative, exploratory study to examine the space of electronic communication (e.g. instant messaging, short message service, email) by Deaf teenagers in the greater Atlanta metro area. We discuss differences and similarities between deaf and hearing teen’s usage of electronic communication mediums. Five common themes: Identity, Connection, Control, Tension, and Convenience were ...