Emotional labour is defined as a deliberate disconnect between the felt and performed emotions when providing any specific or important service interacting with some individual. Mental health consists of individuals’ emotional, psychological social well-being along their ability to enjoy life attain sense balance. increasingly becoming in workplace thus maintaining mental employees extremely es...

This study seeks to extend the research on emotional labour of public library workers. Because is a relatively new concept in and information science research, researchers practitioners need better understand experiences front-line workers libraries. A qualitative survey was distributed electronically one Canadian province. Participants described meaningful connecting with customers, but also i...

Arlie Russell Hochschild’s influential emotional labour thesis in The Managed Heart (1983) exposes and opposes the harm wrought by the commodification of human feelings as customer service, and complements contemporary anticapitalist writing with an enduring influence and political relevance that is underpinned by Hochschild's application of Marx’s alienation theory. Critics have sought to blun...

Recognizing the emotional labour underlying interprofessional collaborations (IPCs) could be considered a crucial step towards building a cohesive nursing team. Although IPCs between registered nurses (RNs) and licensed practical nurses (LPNs) have been linked to quality nursing care, little is known about the emotions experienced by LPNs during their interactions with RNs or those factors that...