In human resourcemanagement, employeeperformance is strongly affected byboth formal and informal employee networks. Most previous research on employee performance has focused on monolayer networks that can represent only single categories of employee social relationships. We study employee performance by taking into account the entire multiplex structure of underlying employee social networks. ...

Middle management resistance has been frequently identified as a significant barrier to the success of employee involvement practices. This paper reviews evidence from the literature and from 12 case studies on the role played by middle managers in employee involvement initiatives. There is evidence that middle management resistance often acts as a significant impediment to employee involvement...

Based on 2,178 business units in 10 organizations, this study used meta-analysis to examine the causal direction of the relationship between employee engagement and business-unit outcomes of employee retention, customer loyalty, and financials. Competing models were tested using longitudinal path analysis. Results indicate a stronger relationship from employee engagement to business outcomes th...

In this study, there is examined the impact of employee engagement and visionary leadership (vision guiding, emotional commitment) on customer and employee satisfaction. The data was collected through questionnaire from sample of 22 restaurants (managers and employees response) and through customer response. The results showed the significant relationship of employee engagement, vision guiding ...

Employee engagement is a relatively new construct in academia and has received considerable press attention. Employee engagement is linked to positive business unit outcomes such as profitability, productivity, employee turnover rate, satisfaction, customer loyalty, and safety. The objectives of this study are to propose and validate the reliability of a behavioral employee engagement scale. Th...

We show that randomly-selected Reg SHO pilot firms respond to increased threats of short selling by significantly improving their employee relations. Pilot firms enhance employee security to reduce the likelihood of negative announcements that might attract short-selling interest. Consistent with expectations, we find that the largest employee-relation improvements occur among pilot firms that ...

Suboptimal employee decisions are prevalent in employee benefit plans. Poor decisions have significant consequences for employees and employers. Improving participant decisions produces beneficial outcomes such as lower labor costs, higher productivity and better workforce management. The business case for employee benefits can be strengthened by applying lessons learned from the field of behav...

Between 1997 and 2003, the share of workers subject to mental health parity laws greatly increased. But because of exemptions for self-insured firms and small firms, coverage is much lower than a simple tally of state mandates would suggest. Limits on the types of conditions covered further weaken these laws. This paper summarizes the extent and scope of state parity legislation in terms of the...