Maxim is here as a new innovation and competitor in the world of online transportation. However, this application has not fully provided service satisfaction to driver partners. This study aims analyze with using End User Computing Satisfaction (EUCS) method. The problem faced high level complaints against which potential reduce quality transportation services. indicates that there user dissati...

An E-Office system is available at the National Land Agency, which part of Ministry Agrarian Affairs and Spatial Planning Agency. It designed to make office administration easier. However, use still not optimally used, such as minutes feature that underused, errors in sending letters are sent desired, dashboard display less attractive guide menu cannot be accessed because a link error. The purp...

WeTV merupakan platform Video On Demand asal China yang memungkinkan pengguna untuk menonton film secara online, sehingga membuat orang-orang lebih tertarik online di rumah melalui smartphone masing-masing karena hemat waktu dan mudah diakses mana saja. Aplikasi memiliki 50 Juta+ pengunduh Play Store, namun berdasarkan ulasan aplikasi masih banyak berkomentar bahwa ini kurang memuaskan. Penelit...

End user development of applications forms a significant part of organizational systems development. This study investigates the role that developing an application plays in the eventual success of the application for the user developer. The results of this study suggest that the process of developing an application not only predisposes an end user developer to be more satisfied with the applic...

the advent of new information technology has radically changed the end-user computing environment over the past decade. to enhance their management decision-making capability, many organizations have made significant investments in business intelligence (bi) systems. in order to achieve increased and sustainable business results, organizations need to use suitable strategy to engage personnel. ...

If spreadsheets are not erroneous then who, or what, is? Research has found that end-users are. If end-users are erroneous then why they are? Research has found that responsibility lies with human beings’ fast and slow thinking modes and the inappropriate way they use them. If we are aware of this peculiarity of human thinking, then why do we not teach students how to train their brains? This i...

We report the results of a project to control the use of end user computing tools for business critical applications in a banking environment. Several workstreams were employed in order to bring about a cultural change within the bank towards the use of spreadsheets and other end-user tools, covering policy development, awareness and skills training, inventory monitoring, user licensing, key ri...