A project team, set up to design and implement an Enterprise Resource Planning (ERP) system, is essentially tasked with integrating knowledge distributed across an organization. This suggests that the social capital of members will be important. In the case study project, however, team members used their social capital to further their own personal goals rather than the ERP project goals. Moreo...

Enterprise Resource Planning systems (ERP) projects often lead to disappointing outcomes, even downright failures, which is not in keeping with the vast investments they represent. Many explanations have been provided, but it seems to be difficult to move beyond the specificities of each case study of failure. In any case, the publication of long lists of CSFs for ERP implementations has failed...

In this paper, we explore innovation processes surrounding the design and implementation of ERP systems in two case companies, looking at this from a knowledge integration perspective. More specifically, we examine the relationship and network building processes that are necessary to support knowledge integration and user involvement during innovation. In doing this, we utilize the concept of s...

This study focuses on documenting the barriers of knowledge integration between the organizational culture and the bestpractices supported by an ERP system using an Action Research approach. The findings contribute to the ERP literature because they provide managers with different knowledge integration barriers that appear during ERP implementation, and how authors, using an AR methodology, sur...

Lack of clarity regarding the scope and integration of business process management and enterprise resource planning are recurring themes. This results in difficulties in understanding relationships between the two constructs. Business processes are constellations of activities fundamental to organizations and must be managed like all other organizational resources. Continual changes in organiza...

Empathy with other persons’ emotions has been suggested to root in a simulation process involving brain regions that play a crucial role in the production of one’s own emotions. The current ERP study combines this approach with an embodiedsimulative view of semantics. This view implies that those very brain regions should also be involved in the semantic memory and linguistic comprehension of i...

Mergers and Acquisitions (M&A) are very important for the external growth of companies and tend to have a very high profile in the media. The recent proposed acquisition of Yahoo by Microsoft is a case in point. However, research in finance has shown that many M&A initiatives fail in terms of the expected financial outcome. The reasons for failure include cultural problems and a lack of operati...

Enterprise information systems support and control operational business processes ranging from simple internal back-office processes to complex interorganizational processes. Technologies such as WorkflowManagement (WFM), Enterprise Application Integration (EAI), Enterprise Resource Planning (ERP), and Web Services (WS) typically focus on the realization of IT support rather than monitoring the...

Building on Resource Based View theory, we investigate the complementary effect between ERP and e-business technologies, and the impact of such effect on business performance. Different from previous studies that assume ERP and ebusiness technologies have direct effects on firm performance, this study argues that it is the complementarily use of the two IT resources to build integration capabil...

It is widely accepted that Enterprise Resource Planning (ERP) can provide organizations with efficiency and productivity gains, in terms of aggregating and streamlining internal business processes. It is also well understood that embarking upon the implementation of such an IT project, also presents many risks and challenges to the incumbent corporation, as witnessed by numerous cases in the no...