The shift from device and application towards service-orientated IT Management raises new questions that require concepts such as portfolio management, resource planning or mass customization for IT services. These concepts increase the complexity of IT Service Management and require additional tool support. Conceptual models are necessary in order to develop appropriate tools. The goal of our ...

Open source enterprise resource planning (OS-ERP) systems have been gaining recognition in the last few years. However while the research has focused on the implementation phase of OS-ERP systems, there is scant research done on the adoption process of such systems. This paper looks at an early paper on an OS-ERP system, targeting both practitioners and researchers, to identify the repertoires ...

BEKO-SMS is a knowledge-based skill management system that combines project planning and human resource management. Application and system functions model specific skills and relationships used in a particular project. The definition of skills, skill trees, skill updating and other processes form the basis for the success factors of the SMS. We conclude that efficient project resource planning ...

The number of organizations operating on a global scale is continuously increasing in recent years to exploit business opportunities in the global arena. At the same time, enterprise resource planning (ERP) systems are being increasingly adopted to support global businesses. However, how well these systems are aligned with business operations of global businesses is not very well established. T...

Supplier integration has been a hot topic for both academicians and practitioners since the booming of supply chain management and popularity of Japanese supplier management practices. Previous studies have contributed a lot to the performance impacts of supplier integration. However, not much has been done in investigating the enablers, and little attention has been paid from the resource-base...

Several studies support the positive link between information technology capability and firm performance, including Bharadwaj (2000) and Santhanam and Hartono (2003), which appeared in MIS Quarterly. We conducted a study to see if this link is still statistically significant. It is now over a decade since the first study was published, during which several significant developments in the IT ind...

Enterprise Resource Planning (ERP) systems are among the largest information systems (IS) investments made by firms, and the use of such systems is spreading globally. Many researchers have discussed their adoption and implementation, few have investigated the impact of external contextual factors on the success of such technologies in adopting firms. This study aims to fill this gap in researc...

Over the last decade, ERP systems have assumed great importance in the IT sector because it offers myriad benefits which include sales forecasting, centralization of data, order tracking, decision support, competitive edge, and many more. To achieve all such kinds of benefits, FOSS (Free and Open Size Systems) are gaining importance in the IT industries. The main objective of this research pape...

Adopting an enterprise resource planning (ERP) system has become a symbol that represents both business and IT capabilities, as all ERP systems have inherent best practices of business models for diversified industries. However, misalignments between the functionality offered by the package and that required by the firm are common problems when adopting an ERP system. Moreover, implementing pac...