This paper suggests a novel success framework for customer relationship management (CRM) based on a conceptual implementation model to identify associated critical factors and their contribution to overall success/failure. Fuzzy analytic network process (FANP) is applied to identify the relative importance of each factor in successful implementation of each stage and the CRM initiative as a uni...

This paper addresses the strategic level of Hybrid Make-To-Stock (MTS)/Make-To-Order (MTO) production contexts using Fuzzy Analytic Network Process (FANP). The decisions which are involved in this level are family formation and order partitioning. First, a family formation procedure is developed; then, a fuzzy analytic network process is proposed to tackle partitioning decision. Since strategic...

Abstract The implementation of green buildings is widely regarded as a primary solution for optimizing fuel consumption in the construction and housing sector. Through an examination relevant research literature, most prominent hindrances to proliferation Saudi Arabia were identified. Furthermore, present study employed Fuzzy Decision-making Trial Evaluation Laboratory (FDEMATE) prioritize afor...

Online education has been still a common way for teaching and learning in the post epidemic era. However, related research on service quality online Yue kiln celadon art industry is vital gap during this period. Thus, hybrid method of FANP GRA proposed study to analyse evaluate key factors providing maintaining high coronavirus In research, whether model GRA, such as safety mechanism transactio...

The Radiation and Nuclear Safety Authority (STUK) concluded in connection with the construction of the Olkiluoto 3 nuclear power plant that the performance of the organisations involved in the project and the interaction between the organisations did not in all respects meet the expectations that STUK has on good safety culture during the construction phase of a power plant. The identified prob...

haraz-ghareh su is one of the seven sub-basins of the caspian basin, located on the southern shores of the caspian sea, and as such, is in danger of water crisis due to absence of proper systematic policy and strategy. in this study, the pressure factors on the haraz-ghareh su water resources were identified using dpsir model. then, the pressure parameters on the freshwater resources in the cas...