Even though the description of a dynamic capability is conceptually sound, the processes that help firms avoid the capability-rigidity tendency remain unspecified. To make progress on this the changing position of competitive advantage between two firms is discussed over time. Each firm is examined as a bundle of different types of boundaries and how effectively each firm manages knowledge acro...

Previous empirical studies examining the relationship between IT capability and accountingbased measures of firm performance report mixed results. We argue that extant research (1) has relied on aggregate overall measures of the firm’s IT capability, ignoring the specific type and nature of IT capability; and (2) has not fully considered important contextual (environmental) conditions that infl...

Information Technology (IT) capability is believed to encourage and facilitate service innovation. In addition, since effective competitive strategy is particularly important for service firms, it is imperative to align their service innovation strategy with their business strategy to achieve better firm performance. Many service innovation studies have been performed on the influence of IT cap...

This paper analyzes the relationship between organizational learning mechanisms, normally regarded as dynamic capabilities, and the operational flexibility of the firm, considered as an operational capability, within the context of the measurement of firm performance. Organizational learning is a dynamic process which enables the firm to adapt to changing environments, so making it easier for i...

The Resource-Based View (RBV) has become one of the most popular ways to examine the impact of IT on firm performance. An increasing number of researchers are using the theoretical underpinning of the RBV to ground their research in investigating this relationship. This paper follows in this tradition by developing multidimensional measures for two dimensions of IT capability, inside-out IT cap...

From the viewpoint of the whole organisation, the capabilities of a firm can be classified into technological capability and organisational capability. Nowadays, how to accelerate the rate of building up and accumulating technological capabilities is of vital importance to the latecomer companies in order to catch up with technological frontier companies. Technological capability encompasses th...

Past research acknowledges that IT capability enhances firm performance. However, studies have focused primarily on large firms, and have seldom explored why firms develop IT capability, leaving a void in the understanding of the role of IT capability in SMEs. This study, using a survey methodology, attempts to address this void by examining the effect of relevant environmental and firm-level f...