Balanced Scorecard is a performance management tool that enables efficient business management. Information like cause-and-effect relations of the performance indicators improves the approach further. That is the reason why we consider Balanced Scorecards as a knowledge system. Topic Maps are a standard to represent knowledge in a digital way and they concentrate on the findability of informati...

Green and lean paradigms have been adopted in a supply chain management context, but nearly always separately and with little understanding of their influence on supply chain performance and sustainable business development. This paper proposes a theoretical framework about the influence of green and lean practices on sustainable business development in a supply chain context. Green and lean up...

In the present era of emerging intense global competition, organizations’ are facing increasingly knowledgeable and demanding customers and activist shareholders which have changed the competitive environment from competition based on ability to invest in and manage physical assets to competition based on knowledge and the ability to exploit intangible and soft assets. In this changed business ...

The purpose of this study is to examine the role of the bal-anced scorecard in Government MIS Department. The frame of Government MIS Department performance applying the balanced scorecard methodol-ogy, analytic hierarchy process (AHP) and fuzzy AHP is developed by review the studies of balanced scorecard and information systems. Then, this study adopted 13 valid questionnaires in the Taiwan’s ...

The goal of this paper is proposing a supply chain value dashboard in home appliance manufacturing firms to create more value for all stakeholders via balanced scorecard approach. Balanced scorecard is an effective approach that managers have used to evaluate supply chain performance in many fields but there is a lack of enough attention to all supply chain stakeholders, improving value creatio...

BACKGROUND AND OBJECTIVES Oregon Health & Science University Family Medicine implemented a balanced scorecard within our clinics that embraces the inherent tensions between care quality, financial productivity, and operational efficiency. This data-driven performance improvement process involved: (1) consensus-building around specific indicators to be measured, (2) developing and refining the b...