background: quality in health care can be seen as having three principal dimensions: service, technical and customer quality. this study aimed to measure customer quality in relation to self-management of type 2 diabetes. methods: a cross-sectional survey of 577 type 2 diabetes people was carried out in australia. the 13-item patient activation measure was used to evaluate customer quality base...

background and objectives: knowledge management (km) has emerged as a pathway towards competitive advantage in current complex industrial environment. the aim of the present study was to explore the relationship between km effectiveness and various organizational factors including social interactions (trust, communication and coordination), infrastructure factors (structure, information technol...

The worldwide economic recession and the concomitant limited stock of finances have had an influence on the available money of every household and have also inhibited the improvement of socio-economic conditions and medicine. The Reconstruction and Development Programme (RDP) has the objective of improving the living conditions of the people with regard to housing, education, training and healt...

background and objectives: informal payment in the health settings is a significant challenge facing the health system, with consequences such as inequity in access to healthcare services, distrust to health care system, and dissatisfied customers. detailed identification of the nature of the problem is perquisite to developing relevant overcoming strategies. given that, this study aimed at pro...

background: the aim of the study was to compare the effects of 'face-to-face education' and 'educational movies' on  'knowledge' and 'practice' of women of child-bearing-age, in terms of health-care during pregnancy and during infancy in a suburban region near tehran city, iran.   methods: in this quasi-experimental study, the sample included 873 married women. questionnaires for knowledge and ...

BACKGROUND Chronic non-communicable diseases (NCDs) are a major global health problem of the 21 stcentury. They are now the world's leading cause of disease burden and high mortality. An even more alarming health problem is when depression coexists with chronic NCDs, as is frequently the case. Management of this co-morbidity with collaborative care has become a global topic of interest, with th...

introduction: by considering daily progress of advanced technology and unimaginable advances in the management technology region, demand to educate and improve working personnel of administrative health and hygiene fields seems to be vital by considering the present situation. the main purpose of this study is to specify the educational demand of health care management graduates who are working...