This article examines public service resilience during the COVID-19 pandemic and studies switch to telework due social distancing measures. We argue that related policies led increasing demands on organisations their employees. Following job demands-resources model, we only can arise in presence of resources for buffering these demands. Survey data were collected from 1,189 German employees, 38...

Attractive train schedules are quite important for the success of public rail transport. We consider schedules which are repeated after some xed time period. Periodicity is a well accepted, convenient attribute of all major railroad systems. Since trains share the public railroad network, we have to handle many connicting demands. Increasing competition from transportation alternatives as well ...

Today in response to the changes in global economy, growing customer demands and increasing IT possibilities the public sector adapts approaches that have proven to be successful in business environment. Many private companies have successfully implemented customer relationship management strategies and are starting to use knowledge management applications to improve the quality and efficiency ...

Access to a system of universal, publicly funded health care is often described as a fundamental value for Canadians. Indeed, in its recent report, the Romanow Commission on the Future of Health Care in Canada stated Canadians believe access to medically necessary health care services is a “right of citizenship.” As medical sciences advance and public expectations for health care services grow,...

In the United States’ Northeastern region, there is an increasing interest in the public benefits from agriculture. These benefits are frequently referred to as multifunctional attributes. The policy challenge is to find an effective way to reflect these public demands so that multifunctional agriculture can be profitable. There is a significant research agenda that accompanies this challenge. ...

The number of women in physics is low, in the U.S. and globally, and has been increasing only very slowly. The dearth of women in physics is an urgent concern. The best physics demands the best brains from more than just half of humanity; excluding women weakens physics and all of science. Just as important, women deserve the same opportunity as men to have a stimulating and rewarding career in...


 Using two natural field experiments, we tested whether nudging could contribute as a cost-free instrument to increase voluntary public debt collection. We manipulated standard reminder notices sent samples (N = 396 and N 549) with in municipality Denmark, country high tax morale. Results from both studies showed that initial payment rates were significantly higher intervention groups rec...

Worsening traffic congestion (and higher expectations from our audiences) generates even greater demands for accurate and timely information. Broadcasters cannot respond simply by increasing the number of on-air announcements, in their traditional delivery modes. This would be unacceptable to the public, many of whom already express concern that such announcements are intrusive, repetitive and ...