Information security is mainly a topic that is considered to be information technology related. However, to successfully implement information security, an organization’s information security program should reflect the business strategy. Nowadays information security is in many companies enforced by the information technology department, based on what they think should be in place to protect th...

Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain workstations, networks or mainframes or provide contingency services. A widely used framework on IT service quality (at least in the Netherlands) is the Information Technology Infrastructure Library (ITIL), which seeks to ...

This study provides some empirical insight into managerial roles of chief information officer (CIO) based on Mintzberg's classic managerial role model and CSC's information systems (IS) leadership roles. A survey was conducted in Norway to investigate potential predictors of leadership roles. Statistical results indicate that CIOs find the role of entrepreneur most important, and this role has ...

Studies on information technology outsourcing (ITO) have shown different results for the influence of prior interaction and contract type on the project performance of the ITO vendor. The ITO market maturity could provide an explanation for these differences. However, it is not clear how to separate the ITO market into different maturity phases to gain insight into any possible effect maturity ...

A Maturity Model of Evaluating Requirements Specification Techniques. (August 2003) Yonghee Shin, B.S., Sookmyung Women’s University Chair of Advisory Committee: Dr. Hoh In It is important to evaluate and understand the state-of-art technologies to position our research and invest our energy and resources in more effective ways. Unfortunately, no systematic approach has been introduced to evalu...

This paper describes the use the Information Orientation (IO) Maturity Model as the basis of a MBA course-based project. The IO model explicitly draws the relationship between business performance and several information and technology management concepts. More importantly, the IO Model is accompanied by a specific method of gathering and analyzing data, and includes general recommendations on ...

Information technology outsourcing relationships between clients and suppliers are generally embedded into formal contracts. The empirical literature on contracting usually assumes that contractual completeness is difficult to achieve due to the transaction costs of describing—or of even foreseeing—the possible states of nature in advance. Little research has been done on the on-going set of pr...