Public sector organisations are increasingly becoming aware of the need to harness the innovative capacity of their employees. In the UK many public sector research institutes have put in place processes to increase the speed at which new technological innovations are exploited and commercialised. These types of initiatives have also been implemented into public sector service organisations. Fo...

Introduction Management and human factors are the most important changing which humanity is facing today in all fields and in different form in various communities. Emotional intelligence is one of the applied topics in the field of personnel management and communication. The aim of this study is to determine the correlation between 360-degree emotional intelligence and a creativity and innov...

The main objective of this research is to investigate the comparative effect of knowledge management strategy on the service innovation performance in public and private hospitals through the mediating role of knowledge management practices. Drawing in knowledge management theory, all the organizations require a suitable knowledge management strategy to perform successfully. Therefore, this res...

Process management and process innovation often cause confusion to managers. This study aims to clarify the differences between process management and process innovation and the proper timings for their respective applications. The study uses the S-Curve of the technology development cycle to explain the roles that process management and process innovation play during the cycle and to make sugg...

Services have emerged as major economic activities in Taiwan in recent years, since more than 70% of GDP in Taiwan is generated by service sectors. Nevertheless, knowledge of service innovation remained under-explored. To address this research gap, this study proposed the concept of “Service Innovation Readiness” based on expert interviews of five service industries (Department Stores and Retai...

In open innovation a firm’s R&D crosses not only internal boundaries but disciplines. It is an interactive process of knowledge generation and transfer between internal and external firms. However, the search for an external partner can be time consuming and costly. Open innovation marketplaces broker relationships between seekers and solvers of challenges. Seekers have a problem which they nee...

The Wageningen Innovation Assessment Tool (WIAT) assesses a company’s drivers and barriers to innovation and benchmarks the critical success and failure factors of its innovation projects with data of agrifood prospector companies around the world. The present paper discusses its application in 12 multinational agrifood prospector companies in the Netherlands and France. It is concluded that WI...

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E-business is not a new topic, and many authors made many researches on this topic, such as the relationship between e-business and competitiveness, the advantages of e-business, e-business and knowledge management, e-business and management innovation, and so on. However, knowledge innovation in e-business enterprises is an ignored field. In fact, different kinds of companies at present consid...