E relationships with customers have been key in generating repeat business and economic advantage, especially in business-to-business settings. Such relationships are typically maintained through interpersonal interactions between customers and their providers. Lately, however, firms have been seeking to make their service operations more scalable by offering customers access to Internet-based,...

This reseacrh aims at analyzing the involvement of Indonesia tea industry in global production network using Dynamic Competitive concept which developed by Global Production Network theory 2.0. It takes Unilever as leadfirm actor and PT.PN VIII suppliers There are three aspects measure dinamic competitive, there cost-capability ratio, market development financial discipline. From analysis dynam...

Buyer–seller relationships among firms can be regarded as a longitudinal network in which the connectivity pattern evolves as each firm receives productivity shocks. Based on a data set describing the evolution of buyer–seller links among 55,608 firms over a decade and structural equation modeling, we find some evidence that interfirm networks evolve reflecting a firm’s local decisions to mitig...

Knowledge-intensive outsourcing alliances present outsourcers with a tension between simultaneously sharing enough private knowledge to accomplish alliance goals and safeguarding such knowledge against misappropriation. This study explores the perspective that increasing interfirm modularity lowers the need for interfirm knowledge sharing. Put another way, modularity complements outsourcee igno...

At times in their interfirm relationships, distribution channel organizations may take advantage of their exchange partners by behaving guilefully. This opportunistic behavior adversely impacts channel member satisfaction (Gassenheimer et al., 1996) as well as the relational exchange norms among channel partners (Gundlach et al., 1995; Sindhav & Lusch, 2008). It also increases transaction costs...

ABSTRACT The changing geopolitical landscapes and increased migration flow across the world call for a fresh perspective on sociocultural economic integration of migrants in their new ‘homes’ ‘communities’. In this qualitative process study, we provide insight into identity work dynamics that underlie interfirm cooperation business context. We see sample Bulgarian migrant entrepreneurs as knowl...

Globalization improves the prospects for developing countries (DCs) to catch up economically with industrialized countries. Depending on economic policies with respect to openness and factor accumulation, globalization may increase capital and technology flows to DCs, thereby generating a higher rate of income growth than would be possible in a less integrated world economy. Nevertheless, many ...