As interlibrary loan (ILL) becomes an increasingly used resource sharing mechanism for the exchange of books and periodicals, libraries have embraced new technologies to better manage ILL activities. While many efficiencies have been gained through the use of computers and telecommunication networks, the proliferation of telecommunication options, ILL systems and non-standard message formats ha...

Inter-Library Loan (ILL) service is one of the services provided by libraries that offers users a way to access library resources beyond their affiliated libraries. Additionally, it allows participating libraries to share and maximize their resources. This work examines the ILL process used by libraries in Singapore and proposes that the existing paper-based manual system be replaced by a Web-b...

This paper outlines the preliminary results of the authors’ research study on one consortium’s interlibrary loan and collection development practices for returnable items. Local practices and policies that appear to have affected other member libraries are outlined. The audience will consider whether this analysis identifies concerns that they should investigate with their own consortium partne...