Information Technology (IT) culture comprises of the set of IT-related behaviors, values and assumptions that tacitly frame how individuals make effective use of IT resources. Since effective IT use is linked to the realization of benefits from IT investments, individuals’ IT cultures should therefore have significant effect on their benefits realization capabilities. The purpose of this study ...

In today’s networked service economy, it becomes essential for service firms to continuously innovate their service offering to remain competitive in constantly changing market conditions. Many successful firms collaborate with external partners and utilize contemporary information technology (IT) support to integrate dispersed service innovation capacity and knowledge. In this paper, we develo...

Although, the resource based theory mentions both resources and capabilities to be sources of competitive advantage, not much distinction between the two has been made in research on competitive advantage. Therefore, this proposal presents a literature review of the research on information technology (IT) and organizational capability, and then puts forth a model of IT capability as a moderator...

With the global spending of more than US$4.1 trillion in 2007, healthcare has been one of the largest industries worldwide. To better plan and develop the healthcare system, an effective way is to leverage on the advancement of information technology (IT). However, despite of many attempts in the computerization and automation of healthcare services, most of the healthcare information systems f...

This paper investigates the effects on performance of a firm’s capability to orchestrate its portfolio of IT applications. It conceives of IT application orchestration as a dynamic capability and develops a model where the effects of this capability on performance are mediated by an important IT-enabled business outcome: process agility. Results from an international survey of IT executives sho...

Amidst increasing pressure for organisations to be environmentally responsible, IT organisations increasingly need to develop their Green IT capability to minimise the adverse impacts of information technology on the environment. This research adopts the theory of absorptive capacity – a dynamic capability that represents the ability of the IT organisation to recognise the value of identifying ...

Intel Corporation set itself a goal to reduce its global-warming greenhouse gas footprint by 20% by 2012 from 2007 levels. Through the use of sustainable IT, the Intel IT organization is recognized as a significant contributor to the company’s sustainability strategy by transforming its IT operations and overall Intel operations. This article describes how Intel has achieved IT sustainability b...

Although the enterprise-wide benefits realization capability has been touted as the most robust way in which organisations can counter the still too common incidence of information systems failing to deliver their promised value, there has been no research to explore the validity of this claim. Consequently, the aim of this paper is to present the results of a three year, action research study,...

As IT spending continuously increased throughout the last years, it nowadays accounts for a significant amount of total corporate spending. Simultaneously, academic research validated the strategic importance and performance benefits derived from a superior IT capability – the ability to successfully deploy organizational IT skills and resources. Furthermore, shareholders pursuing longterm orie...

Successful planning of Information Systems (SISP) is perhaps going to be more problematic in today’s world of rapid change and uncertainty. SISP is a cornerstone of the information system discipline and very little attention has been paid to its success based on the resource based view of the firm (RBV).This paper provides a model for IT capability and strategic information system planning succ...