In the context of e-Business and the global economy, the role and requirements of logistics have risen dramatically. Current theories and methods of logistics as well as available information and management systems are not providing the necessary level of flexibility to meet these requirements. In consequence, new ways of designing, implementing, and managing logistics are needed. The key chall...

With the prompt development of the economy and the society, the demand of logistics is increasing quickly. Modern logistics industry develops very quickly and has been playing important role in the construction of economy and society development. As the important content of the logistics industry, the logistics enterprises must emphasize on the marketing. Based on the analysis on the characteri...

Customer service is increasingly being recognized as a source of competitive advantage. Determining customer needs accurately, meeting and exceeding them in a consistent manner is the key to the effective customer service. Companies should adapt a strategic, proactive focus on customer service based on understanding logistics process and designing logistics system to meet their needs. This ...

In recent years, logistics outsourcing has shown a strong development. However, despite the benefits associated with logistics outsourcing, there are many relationships that do not last as long as they were initially planned. In this chapter the authors tried to sketch a conceptual model of Risk Management applied to logistics outsourcing and supported by a case study within aerospace industry....

With the increased complexity and uncertainty in business operations, adaptive and collaborative business processes and exception management (EM) are gaining attention. In the logistics industry now, logistics exceptions are managed using human resources together with the traditional workflow technology-based supply-chain management or other logistics tools. The traditional approach models and ...

In order to ensure that future human lunar and Mars exploration programs are both affordable and sustainable, it is essential to consider the impact of logistics, especially for long-duration and multiple mission campaigns. It is important that logistics be taken into account at an early stage in the design process, because the exploration architecture and vehicle design undoubtedly impact logi...

Data, information and knowledge are critical assets to the performance of logistics and supply chain management (SCM), because they provide the basis upon which management can plan logistics operations, organize logistics and supply chain (SC) processes, coordinate and communicate with business partners, conduct functional logistics activities, and perform managerial control of physical flow of...

A evolução e o futuro da logística e do gerenciamento da cadeia de suprimentos Abstract This article will be divided into three sections: past, present, and future. The past section will trace major events that created business logistics as it is practiced today. In particular, do the events portend the future of business logistics and supply chain management? The present section will attempt t...

The sustainable logistics and transportation studies constitute a primordial research axis in the enterprises’ governance. In the last years, many reflections and developments in logistics research have studied the economic and the environmental questions related to supply chain management, but only few of them consider sustainability in its totality. Moreover, in practice, city logistics syste...