Workflow management systems as modelling technique for monitoring, support and control of business processes are under consideration. Problems, related to the assessment of software products, used for the design and exploitation of workflow management systems are presented. The attention is drawn towards the comparison and assessment of such software tools. The results of this assessment are pr...

In the new global economy, where value and differentiation are the essential ingredients for business success, an organisation’s knowledge is often the company’s primary value proposition. Increasingly more companies, even in traditional, manufacturing sectors, are expanding the knowledge management concept externally: they explore new ways to put enterprise knowledge in the hands of customers,...

Root cause analysis (RCA) is a recommended practice in retrospectives and cause–effect diagram (CED) is a commonly recommended technique for RCA. Our objective is to evaluate whether CED improves the outcome and perceived utility of RCA. We conducted a controlled experiment with 11 student software project teams by using a single factor paired design resulting in a total of 22 experimental unit...

Nowadays the LMSs are the main software tool for organizing and supporting contemporary e-learning. Cloud computing technologies are widely used not only for business purposes, but also in education area. There are lots of cloud-based Learning Management Systems, providing services for collaborating, evaluating and creating learning content. The aim of the current work is to research, evaluate ...

autonomous agents achieve functionalities needed to make a role-based organization model.

In this paper we develop methods for analyzing key management and authentication protocols using techniques developed for the solutions of equations in a term rewriting system. In particular, we describe a model of a class of protocols and possible attacks on those protocols as term rewriting systems, and we also describe a software tool based on a narrowing algorithm that can be used in the an...

Admitting that the quality of a decision depends on the quality of the knowledge used to make it, it is argued that the enhancement of the decision making efficiency and effectiveness is strongly related to the appropriate exploitation of all possible organizational knowledge resources. On the other hand, software is perceived as an encapsulation of knowledge. Especially software tools offering...

Communities of Practice make intensive use of information and communication technologies (ICT) to meet their needs of interaction among their members. At present, the main supporting tool for these communities is the Internet and the software tools available for their users. With the advent of digital TV, however, new resources have become available to these interactive communities. This study ...

As data envelopment analysis (DEA) has been developed both in theory and application, the calculation of models become more and more important. Although many DEA software tools have been built for the calculation of the DEA models, there are some deficiencies in embedding them into enterprise management information system (MIS). As an extension of this work, an idea was generated in this paper,...

The University degrees about engineering in general, and software engineering in particular, contain subjects related with Project Management. In this subject, the most commonly used software for practical classes and homework is MS-Project. Nevertheless, the students find that MS-Project is not easy to use and that it requires a high knowledge about Project Management and about the use of the ...