In this paper we provide industry-specific analysis of mobile services. Before we describe each industry in detail we provide a framework for mobile services that is used to categorize various mobile services in three categories namely enterprise mobile services, consumer mobile services, and enterprise-advantage mobile services. We then describe the needs of each industry in terms of mobile se...

Abstract Following the advances in mobile communication and information technology, smart phones have been used in a wide variety of commercial, social, entertainment, file sharing and health transactions and applications. The current procedures in healthcare environment for patient registration, appointment scheduling and payment are time consuming and somehow tiresome. Traditionally, patie...

a r t i c l e i n f o Keywords: Mobile services eWOM Trust transfer Web-mobile service transition Entitativity Technology acceptance Success in web services cannot promise the success in corresponding mobile services. To understand the mobile service adoption behavior under the context of web–mobile service transition, this study, taking mobile eWOM services as an example, investigates the role...