client’s recent experience with a mysterious and unexpected crash of its servers demonstrates the value of having good information. The crash caused the loss of data to that client’s critical Accounts Payable and Accounts Receivable records that kept its banker informed of the company’s financial state. After making an initial assessment of the issue, the company inquired about the use of compu...

2 Institute for Social Research, Oslo, Norway Grete Brochmann*1, Anniken Hagelund*2 Abstract During the 1990s and more so after the turn of the century, the authorities and the public in Scandinavia have become increasingly concerned about the pressure on welfare inflicted by the immigration of people with low skill levels from countries in the South. A large proportion of these newcomers have ...

Purpose – The purpose of this paper is to compare the impact of a long-term (13-week, spaced learning) with a short-term (two-day, block intensive) coaching skills training programme on participants’ coaching skills and emotional intelligence. Design/methodology/approach – In the study 23 participants completed a 13-week coaching skills training course which consisted of weekly 2.5-hour worksho...