Since its introduction, German online banking has been following a two-factor authentication procedure marked by a steady increase in its security features. In the recent past, however, app-based authentication schemes have gained in popularity and begun to replace established schemes like chipTAN. Unlike chipTAN, which uses dedicated hardware to securely legitimize transactions, authentication...

Purpose – The recent advances in the technology of electronic banking have helped develop new ways of handling banking affairs, especially through online banking. Moreover, the rapid development of the internet has stimulated the banking sector towards encouraging customers to make their transactions online. The purpose of this paper is to introduce an extended technology acceptance model (TAM)...

Consumer trust has been recognised as a critical component of the electronic banking industry. Factors that affect trust and its development vary from traditional banking services because of the uncertain nature of the online environment. Extensive efforts in identifying factors that affect trust have shown security to play an important role in its development. Every step in the online banking ...

South Korean Internet banking systems provide an interesting natural experiment. Having been concerned at restrictions on crypto key length during the 1990s, the Korean government set up a closed security system for online banking. Users are obliged to install proprietary security software – ActiveX plugins that implement a bundle of protection mechanisms in the user’s browser. In consequence, ...

Information security management systems (ISMSs) are used to manage information about their customers and themselves by governments or business organizations following advances in e-commerce, open networks, mobile networks, and Internet banking. This paper explains the existing ISMSs and presents a comparative analysis. The discussion deals with different types of ISMSs. We addressed issues with...

Electronic banking must be secure and easy to use. An evaluation of six Danish web-based electronic banking systems indicates that the systems have serious weaknesses with respect to ease of use. Analysis of the weaknesses suggests that security requirements are among their causes and that the weaknesses may in turn cause decreased security. Conceptually we view the conflict between ease of use...

An analysis of 6 million accounts showed that 10,000 common passwords would have access to 99.8% of the accounts. When looking at passwords for banking accounts, it can be found that 73% of users shared their online banking password with at least one non-financial site, which means that when the non-banking site gets hacked, the banking account is threatened. And it’s not only about security. A...

Everyday more companies extend the use of Internet apart from informational uses. The progression to more sophisticated Internet usage will need that customers trust on the security of the online transactions and on the security mechanisms involved in this protection. For that reason, moreover the common marketing techniques, some special marketing on Internet security will be needed. In fact, ...

From email to online banking, passwords are an essential component of modern internet use. Yet, users do not always have good password security practices, leaving their accounts vulnerable to attack. We conducted a study which combines self-report survey responses with measures of actual online behavior gathered from 134 participants over the course of six weeks. We find that people do tend to ...