With the economic development in China, hotel industry has grown along with tourism industry. However, emergence of hotels same type and renewal consumers' consumption habits, online travel agency platforms are becoming more valuable as a guideline for consumers. This study analyzes users’ tendency process experience relationship between review texts ratings two five-star close to each other ad...

Prior research has shown that online recommendations have significant influence on consumers’ preference ratings and their economic behavior. However, research has not examined the anchoring effects of aggregate user ratings, which are also commonly displayed in online retail settings. This research compares and contrasts the anchoring biases introduced by aggregate ratings on consumers’ prefer...

We consider the online one-class collaborative filtering (CF) problem that consists of recommending items to users over time in an online fashion based on positive ratings only. This problem arises when users respond only occasionally to a recommendation with a positive rating, and never with a negative one. We study the impact of the probability of a user responding to a recommendation, pf , o...

¶ Despite the widespread popularity of online opinion forums among consumers, the business value that such systems bring to organizations has, so far, remained an unanswered question. This paper addresses this question by studying the value of online movie ratings in forecasting motion picture revenues. First, we conduct a survey where a nationally representative sample of subjects who do not r...

BACKGROUND Physician-rating websites have become a popular tool to create more transparency about the quality of health care providers. So far, it remains unknown whether online-based rating websites have the potential to contribute to a better standard of care. OBJECTIVE Our goal was to examine which health care providers use online rating websites and for what purposes, and whether health c...

Online ratings data are pervasive, but are typically presented in ways that make it difficult for consumers to accurately infer product quality. We propose an easily understood presentation method that has the virtue of incorporating a parametric model for the underlying ratings data. We illustrate the method with new data on the content quality of news outlets, and demonstrate its reliability ...

BACKGROUND The aim was to examine inter-rater and alternate-form reliability of the Microscale Audit of Pedestrian Streetscapes (MAPS) Global tool to assess the physical environment along likely walking routes in Belgium. METHODS For 65 children participating in the BEPAS-children study, routes between their individual homes and the nearest pre-defined destination were defined. Using MAPS Glo...

Online reviews and ratings help consumers learn more about products. However, mixed findings have been found regarding the effects of ratings on consumer decision-making. Such lack of effect may be due to the limitation of single-dimensional ratings in transferring quality information. Since quality often comprises of multiple dimensions, some scholars have urged for multidimensional rating sys...