maintaining dignity and respect is among patients’ most fundamental rights. the importance of patient dignity, the status quo, patients’ needs, and a shortage of survey studies in this area were the underlying incentives for conducting this study. this was a cross-sectional descriptive study in which data were collected through patient dignity inventory (pdi). the questionnaire was completed by...

PURPOSE Caring for severely injured trauma patients is challenging for all medical professionals involved both in the preclinical and in the clinical course of treatment. While the overall quality of care in Germany is high there still are significant regional differences remaining. Reasons are geographical and infrastructural differences as well as variations in personnel and equipment of the ...

Annual patient attendances at a pre-operative assessment department increased by 24.8% from 5659 in 2009, to 7062 in 2012. The unit was staffed by administrative staff, nurses, and health care assistants (HCA). Medical review was accessed via on call medical staff, or notes were sent to anaesthetists for further review. With rising demand, patient waits increased. The average lead time for a pa...

BACKGROUND Emergency department (ED) overcrowding may affect the ability to provide quality care and maximize patient flow. Study objectives To analyse the impact of the control of the patient flow during a conflict on ED overcrowding. METHODS During a recent military conflict in Israel the Ministry of Health issued a directive aimed at redirecting the patient flow to EDs in a metropolitan are...

Hospital congestion and the many associated healthcare delivery cost and quality issues are caused or exacerbated by decisions made without understanding system-level patient flow. Without patient flow models, decisions that affect the entire system are made considering only the effect on a small subsection of the system. This paper presents a flexible simulation framework as a powerful tool fo...

Hospitals need to reduce wait times in emergency rooms to ensure timely delivery of services. This paper provides an in-depth investigation and evaluation of three distinct approaches to provide real time monitoring of patient flow. The three approaches differ in the number and nature of their data sources. The results suggest that additional data sources provide only little improvements in the...

OBJECTIVE The main objectives of the study were to determine the average waiting times of patients at each of the treatment stations in a large paediatric out-patient department, and to determine the average length of time for a patient visit with paediatricians and interns. DESIGN Data were collected over the period of 1 month, from 1 to 31 October 1994, on patient waiting times and length o...

OBJECTIVE To describe the integration of whiteboards into ward routines in one Queensland health service district (HSD). DESIGN AND SETTING Case study involving placement of whiteboards in three inpatient wards (two medical, one surgical) in a university-affiliated regional teaching hospital and in a day clinic in the same health service district. Data collection methods included 45 hours of ...

the flow of patients through our eye programme is about making their journey easier while making the best use of our own time and resources in the eye clinic. It involves elminating unnecessary steps and processes, giving us more time to focus on our patients and on providing a good – and friendly – service. Eye care administrators and managers benefit too: better patient flow reduces waste and...