The resource-based view (RBV) considers organizational routines as fundamental for IT value creation as they determine the efficiency with which firms transform inputs to outputs. Yet, our understanding of how routines affect firm performance is still incomplete, especially concerning the contribution and complementarities between IT and non-IT-resources. As routines involve humans and consist ...

The resource-based view (RBV) has been widely adopted as the theoretical code for harnessing the strategic contributions of information technology (IT). However, mere ownership of resources, as prescribed by this body of theory, is no guarantee of competitiveness. Furthermore, RBV does not convey the wider concerns of social and environmental sustainability that many leading corporations now ac...

Economic learning, by analogy with organizational learning, results in the development of economic competences, or capabilities, shared between firms. These competences rest on a foundation of economic resources, from which value is generated, and economic routines, through which resources are utilized. It is the mobility of resources, and their exchange and production dynamics, along evolution...

E-learning is a new strategic arena for higher education, and higher education institutions (HEIs) need to acquire the necessary competencies and capabilities to participate. These may be developed in-house or acquired externally. E-learning involves acquisition and management of new information systems, and deployment of new capabilities. A resource-based view (RBV) suggests a rational stepwis...

The chapter is a systematic literature review of fundamental theories about small and medium business (SME) success. examines how they specifically impact digital SMEs. examined six theories: dynamic capability view (DCV), composition-based firm growth (CBV), resource-based (RBV), resource dependence theory (RDT), upper echelon (UET), strategic contingency (SCT). results showed that RBV, DCV, U...

Customer relationship management (CRM) has become one of the most influential technologies in the world, and companies are increasingly implementing it to create value. However, despite significant investment in CRM technology infrastructure, empirical research offers inconsistent support for its positive impact on performance. This study develops and tests a research model analyzing the proces...

Purpose A total of 210 valid paper-and-pencil questionnaires were received from fast-moving consumer goods/small and medium-sized enterprises (FMCG-SMEs) to empirically test the proposed model. Structural equation modelling approach was performed assess model fit, measurement structural models for exogenous endogenous constructs, nonlinearity. Design/methodology/approach In hyper-competitive wo...

this commentary considers the potential role of patient and public involvement in implementation. developing an analytical thread from the resource-based view of the firm, we argue that this involvement may create unique resources that have the capacity to enhance the impact of implementation activity for healthcare organisations.