Background & objectives: The human resources are the biggest asset of any organization. Keeping this capital satisfied is one of the most important concerns of managers. Experts consider the satisfaction of social needs through job as one of the important variables affecting job satisfaction. The aim of this study was to investigate the relationship between satisfaction of social needs through ...

Social media streams are flooded with posts related to topics that are broad (i.e., cover several sub-topics) and dynamic (i.e., develop over time) which attract long-standing user interests. Posts about topics like “Brexit” or “UK elections” are hard to miss any day while these topics are “hot”, yet research on identifying and analyzing posts on such type of topics is still in its infancy. The...

The rapid growth of online social media in the form of collaborativelycreated content presents new opportunities and challenges to both producers and consumers of information. With the large amount of data produced by various social media services, text analytics provides an effective way to meet usres’ diverse information needs. In this chapter, we first introduce the background of traditional...

Traditional Information Retrieval (IR) considers documents as atomic units. In this paper, we show the retrieval of the components of the documents which satisfy best the information need. This finer granularity eases the browsing of the retrieval result. The approach supports multimedia and networked IR since multimedia documents are composed of other objects and networks combine several colle...

While the information technologies provide organizational members with explicit concepts, such as writing instruction manuals, the ‘organizational memory’ provides individuals with tacit knowledge, such as systematic sets, routines and shared visions. This means that individuals within an organization learn by using both the organizational memory and the information technologies. They interact ...

Business and research likewise acknowledge the potential and economic value of information exchange in social media (i.e. the quality and the quantity of user-generated content). While existing research has mainly focused on the analysis of the impact of online information exchange, little attention has been devoted to the drivers of information exchange in social media related to major busines...

Many people turn to their social networks to find information through the practice of question and answering. We believe it is necessary to use different answering strategies based on the type of questions to accommodate the different information needs. In this research, we propose the ASK taxonomy that categorizes questions posted on social networking sites into three types according to the na...