a r t i c l e i n f o Management theories, especially those in the area of human resource management, are predominantly Western-centric in origin and in the empirical testing that underpins them. The purpose of this paper is to explore perceptions of one such theory, employee empowerment, in an Asian context. Information gathered from an open ended questionnaire and focus groups provide an in-d...

School staffs have a major role in the prevention, identification and referral of cases of child abuse and neglect. School administrators, teachers and school support staffs require knowledge about abuse and neglect, as well as a clear set of guidelines and procedures for dealing with it if they are to carry out these responsibilities effectively. The Toronto Board of Education has developed a ...

Background A high-reliability organization (HRO) is a separate paradigm can indicate medical error reduction and patient safety improvement. Hospitals, as vital organizations in the health care system, can transform to HROs to achieve optimal performance and maximum safety in order to manage unpredicted events efficiently. Therefore, the aim of this research was to determine the knowledge of ma...

The clinical features of patients reflux esophagitis without any symptoms have not been clearly demonstrated. This study evaluated the clinical features of patients with endoscopy-positive reflux esophagitis, who did not complain of symptoms, as detected by brief questioning by nursing staffs. Eight thousand and thirty-one patients not taking medication for gastrointestinal disease, were briefl...

This study aimed to measure the impact of employee empowerment on customer-oriented behavior in the Jordanian commercial banks. The study addressed two perspectives of empowerment (i.e., structural empowerment and psychological empowerment). The frontline employee’s perspective was used, since this position plays an excellent role in mediating the relationship between clients and service provid...

INTRODUCTION Given the role of personnel working in hospitals in promoting health, there is a clear need for a study to clarify the level of health literacy and affecting factors on it among the non medical and medical staffs working in hospitals. METHODS A cross-sectional survey was performed on 389 employees who were working in hospitals affiliated to Semnan University of Medical Sciences o...

OBJECTIVE Oncology nursing is stressful by its nature, and nurses in the field experience a high amount of stress and burnout. In order to cope with occupational stress, nurses need to employ flexible adjustment mechanisms that allow them the power to process their experiences. Failure of efficient stress management causes burnout, and burnout is closely related to powerlessness. It is therefor...

The present study examined effects of a 3-h stress management program for Japanese hospital staffs that included relaxation and assertion training. Twenty-seven hospital staffs (mean age: 29.4 yr) in a stress management group and 28 hospital staffs (mean age: 29.5 yr) in a wait-list group answered evaluation surveys at both pre- and post-intervention. Self-administered questionnaires including ...