Supplier relationship management is an important challenge for shippers in logistics outsourcing. This paper attempts to understand the factors which affect inter organizational relationships performance in third party logistics and proposes a conceptual framework specifically for inter organizational relationship performance in third party logistics. We also draw a set of propositions from pub...

This paper provides a review and introduction on agile manufacturing. Tactics of agile manufacturing are mapped into different production areas eight-construct latent : manufacturing equipment and technology, processes technology and know-how, quality and productivity improvement, production planning and control, shop floor management, product design and development, supplier relationship manag...

This paper reports on the research process to develop a comprehensive business process model of a dyadic relationship in the ARIEL project. The ARIEL project is an attempt to explore the relationship between business level buyer-supplier relationship management and operation level process management. The purpose of the model is to act as a decision support tool in evaluating different ways of c...

The effects of globalization, fragmentation of markets and new technological advancement, for example in data transmission and processing, has an immense impact on the value chains of highly competitive industries (OECD, 2007). Despite enormous investments in innovation and the magnitude of opportunities for innovators in health care, one has not seen a fundamental change yet (Herzlinger, 2006)...

Given the crucial role of suppliers in collaborative supply chains, it is surprising that little attention has been paid to the nature and management of supplier relationships in the implementation of a retailer’s Customer Relationship Management (CRM) strategy. To address this gap in the extant literature, the theory of organizational justice is used to explore the extent to which perceived fa...

Supplier sourcing strategies are a crucial factor driving supply chain success. In this paper, we investigate the implications of uncertain supplier reliability on a firm’s sourcing decisions in an environment with stochastic demand. In particular, we characterize specific conditions under which a firm should choose a single versus multiple supplier sourcing strategy. In an environment with bot...

Companies which have to manage global supply chains face a high level of complexity in that there is a large number of suppliers in diverse socio-economic contexts as well as a growing demand for control of social and environmental criteria in these supply chains. Sustainable supply chain management (SSCM) therefore argues for the need to consider social and environmental next to economic aspec...